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Legal

Last updated: 4 September 2026

Privacy Policy Terms of Service Data Deletion

Privacy Policy

MENDEE LTD, formerly MENDEE.DIGITAL LTD ("we", "us", "our"), is a company registered in England and Wales (Company No. 14071822), trading as Central Asia Translations. Our registered address is Unit 215, Workspace Lock Studios, 7 Corsican Square, London, E3 3YD.

We are registered with the Information Commissioner's Office (ICO) as a data controller. This policy explains how we collect, use, and protect information when you visit mendee.digital.

What we collect

When you visit our website, we may collect:

  • Technical data: browser type, device type, operating system, approximate location (country), and pages visited — collected as aggregate statistics via Cloudflare Web Analytics, which sets no cookies and stores nothing on your device (see Cookies & analytics below).
  • Contact data: If you contact us via email or through our website, we collect your name, email address, and any information you provide in your message.

We do not collect sensitive personal data through this website.

Cookies & analytics

Cookies: this website sets no cookies.

Necessary storage: the site keeps one short note in your browser's session storage so that the opening animation plays once per visit. It contains no identifier, is deleted when you close the tab and cannot be used to recognise you.

Analytics: we measure how the website is used — pages visited, approximate country, browser and device type — as aggregate statistics via Cloudflare Web Analytics, solely to improve the website. It uses no cookies, no local storage and no fingerprinting, and it does not follow you across websites. Because nothing is stored on your device and no one is identified, there is no consent banner and nothing to switch off. Cloudflare processes this data on our behalf as our processor.

We do not use advertising cookies, tracking pixels, session recording, or any third-party marketing tools.

How we use your data

  • Understand website traffic and improve our content
  • Respond to enquiries sent via email or contact forms
  • Meet legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis

Under UK GDPR, we process your data on the following bases:

  • Legitimate interests: for aggregate website analytics that identify no one, responding to enquiries, and maintaining website security (Article 6(1)(f)).

Data retention

Analytics data exists only as aggregate statistics held by Cloudflare; it contains no personal data. Contact enquiry data is retained for as long as necessary to respond and for our records, then deleted.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Object to processing
  • Data portability

To exercise any of these rights, contact us at hello@mendee.digital.

Third parties

Cloudflare (Cloudflare, Inc.): provides hosting, security and privacy-first web analytics (no cookies, no cross-site tracking), as our processor. Cloudflare's privacy policy

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Terms of Service

Introduction

These terms govern your use of mendee.digital, operated by MENDEE LTD ("we", "us", "our"), a company registered in England and Wales (Company No. 14071822). By accessing this website, you agree to these terms.

Use of the website

This website is provided for informational purposes about Mendee Ltd and StartNewLife CIC and their services and programmes. You may browse the website freely. You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Introduce malicious software or interfere with the website's operation
  • Reproduce, duplicate, or exploit any part of the website for commercial purposes without our written consent

Intellectual property

All content on this website — including text, graphics, logos, and design — is owned by Mendee Ltd or StartNewLife CIC or their licensors and is protected by copyright and intellectual property laws.

Third-party links

Our website contains links to external websites including our other sites — startnewlife.uk and she.startnewlife.uk (StartNewLife CIC), centralasiatranslations.co.uk and svoi.uk (Mendee Ltd) — and partner organisations. We are not responsible for the content or privacy practices of external sites we don't operate.

Disclaimer

This website is provided "as is" without warranties of any kind. We are not liable for any loss or damage arising from your use of this website.

Limitation of liability

To the fullest extent permitted by law, Mendee Ltd and StartNewLife CIC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website.

Governing law

These terms are governed by the laws of England and Wales.

Changes to these terms

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.

Data Deletion

Your right to erasure

Under UK GDPR (Article 17), you have the right to request the deletion of your personal data.

What data we may hold

Depending on your interaction with us, we may hold:

  • Analytics data: aggregate website usage statistics via Cloudflare Web Analytics — not linked to you
  • Contact data: your name, email address, and message content if you contacted us

How to request deletion

Email us at hello@mendee.digital with the subject line "Data Deletion Request". Please include:

  • Your full name
  • The email address associated with your data
  • A description of what data you would like deleted

What happens next

  • We will acknowledge your request within 48 hours
  • We will delete your data within 30 days, as required by UK GDPR
  • We will confirm deletion by email once complete

Cookies

This website sets no cookies. The only item stored in your browser is a session note for the opening animation, described in the Cookies & analytics section of the Privacy Policy; it disappears when you close the tab.


MENDEE LTD · Co. No. 14071822 · Trading as Central Asia Translations · formerly MENDEE.DIGITAL LTD
STARTNEWLIFE CIC · Co. No. 15445605 · formerly MENDEE CIC
Unit 215, Workspace Lock Studios, 7 Corsican Square, London E3 3YD
Email: hello@mendee.digital
ICO Registration: ico.org.uk

Mendee

Multilingual information infrastructure for overlooked communities. Bow, E3 · since 2022.

  • SEUK Member
  • CIC · Asset-locked to TERN
  • Unity Trust Bank
  • ICO Registered
  • DBS Basic check (translator, March 2026)
  • ITI Affiliate

Programmes

  • StartNewLife
  • She
  • Healthcare Navigation

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  • svoi.uk

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Get in touch

hello@mendee.digital
  • StartNewLife CIC Co. 15445605
  • Mendee Ltd Co. 14071822
  • Asset Lock Body TERN
  • Registered office London E3, United Kingdom
Unit 215, Workspace Lock Studios
7 Corsican Square
London E3 3YD

© 2026 Mendee. All rights reserved.

ICO Registered · DBS Basic (translator, March 2026) · Professional Indemnity Insured · ITI Affiliate · SEUK Member · Unity Trust Bank · CIC asset-locked to TERN