Do you build chatbots?

Rarely, and never as the headline. Most organisations need their verified content to surface in the engines people already use — not a bot. We lead with findability; retrieval only where it genuinely helps, grounded in your content, with a human route.

Who owns the content and IP?

You own your expert content and authorship. We own the technical layer we build, and say so explicitly.

Open-source models on our own hardware — no user data to third-party APIs, no per-query cloud cost.

Both: Mendee CIC (15445605) runs the free programmes that prove the work; Mendee.Digital Ltd (14071822) is the Studio and the translation service that cross-subsidise the mission.

What is AEO (Answer Engine Optimisation)?

AEO makes verified content findable and citable inside AI answer engines — Google AI Mode, ChatGPT, Perplexity — not just classic search. In practice: clean structured data, machine-readable facts, and content shaped for how engines lift answers, so the right organisation gets quoted.

What makes Mendee the right AEO partner for a social-impact organisation?

We're refugee-built and run our own multilingual programmes, so we deliver findability for underserved communities with lived experience and privacy-first infrastructure — proven on our own work before we sell it to partners.

Mendee.Digital Ltd · Studio

Verified knowledge, in the right language, where people already look.

Mendee Studio turns a partner's trusted content into multilingual, machine-readable infrastructure — findable in search and AI answer engines. We also build the sites refugee-led organisations and founders actually need. No chatbots. Just the right answer already there.

Studio brief → Book a 20-min call

Proven on our own refugee programmes · operated from Bow, E3 · most work introduced through TERN

For AI labs & enterprises

A delivery partner for responsible-AI and social-impact initiatives.

You back social-impact and responsible-AI programmes — and need a partner that can actually deliver them on the ground. Mendee is refugee-led, privacy-first, and multilingual by design. We turn your commitment into measured infrastructure, not a press release.

Lived-experience delivery — built and run by the communities it serves
Multilingual depth mainstream vendors don't hold
Privacy-first by architecture — no data extraction
Measured impact through our own CIC programmes
A hard mission filter — so your name is associated only with genuine impact

Start a conversation

The knowledge exists. People can't find it — or can't read it.

Mission-critical guidance is written once, in English, for someone already inside the system. The people who need it most search in another language, on a phone — and the verified version never surfaces. We fix that by making trusted content structured, multilingual, and findable at the moment of need.

What partners commission.

01
Answer Engine Optimisation (AEO) — schema, structured data and content shaped to win in Google AI Mode and assistant answers.
02
Multilingual content infrastructure — the languages mainstream providers skip, hreflang done properly.
03
Websites that ship — full design-and-build, on the right platform (bespoke, Wix, Canva, EditorX).
04
Learning infrastructure — validated quizzes / measurable journeys that turn content into funder-grade evidence.
05
Privacy-first, locally hosted delivery — open-source models on owned hardware, £0 cloud-API cost, GDPR-safe.
06
Source-verified retrieval, only where it genuinely helps — grounded in the partner's content, always with a route to a human. Never a bot pretending to be an expert.

The work.

Tier 1 · Technology partnerships

Action4Diabetes — HelloType1 flagship

Their technology partner since 2023: we migrated action4diabetes.org, and built and run HelloType1, their type 1 diabetes education platform, findable in 8 Southeast Asian languages. A4D owns all clinical content; we own the technology and findability layer.

International Rescue Committee — Refugee Employability Programme

We built the website behind IRC's delivery of the Home Office programme across South West England. Introduced by TERN; the programme ran to 2025.

Opening Up The Outdoors

Full website rebuild — design and all code.

Skylight Ventures · Refugee Venture Fund

Websites for two organisations in the TERN family.

In development — Displaced Founder Navigator working title

A multilingual AI guidance assistant for refugee entrepreneurs: source-verified answers to routine questions about starting and running a UK business — in the founder's own language — with anything complex routed straight to a human mentor. Co-developed with a refugee-enterprise partner.

Tier 2 · WebBooster, with TERN

Through TERN's WebBooster programme we've built websites for refugee founders launching in the UK — meeting them on accessible tools, subsidised through TERN, so a new business has an online presence from day one. Live and trading today: babylonproject.co.uk · watttech.co.uk · sojok.co.uk. WattTech has since graduated from our template to its own domain.

Tier 3 · Our own infrastructure

The directory — every NHS GP practice, regulated immigration adviser, refugee-relevant charity and qualified translator in the UK: 15,144 records, cleaned, refugee-flagged, refreshed monthly. It runs our own navigators' work; we share cuts with mission-aligned organisations on request. Learn more →

We built this for our own community first.

Refugee-built — we lived the language barrier. The problem is not theoretical.
Backed by public funders for the technical work — GLA Challenge LDN 2023, Innovate UK (see Impact).
Multilingual depth mainstream agencies don't hold — 8+ Southeast Asian languages with partners.
Privacy by architecture — open-source models, owned hardware, no third-party cloud.
Sourced through trust — most work came through TERN, the network we grew out of.

We only take work that passes all four:

A dentist who wants to rank higher doesn't pass. A health charity reaching families in a language Google ignores does. If it doesn't pass, we'll point you to someone who can help.

Bring the stack to your organisation.

Tell us who you're trying to reach and in which languages. A named human will give you a straight answer within two working days.